Security & Cookies Policy


The privacy policy described below offers you a general perspective of the way in which Vinha Boutique Hotel (VBH) manages and processes your personal data and of your rights regarding this matter, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and Council – General Data Protection Regulation (GDPR) and other current legislation in matters of privacy and data protection.Specific personal data that will be processed and the way it will be used depends, to a large extent, on the services requested and agreed by you.


The present privacy policy applies to personal data gathered from the Users of our Sites, Customers, Suppliers and Job Candidates, whenever these are individual persons.Each time you use the Vinha Boutique Hotel website, you are subject to the application of the Privacy and Cookies Policy in effect at the present moment, we therefore suggest that you read the policies in question carefully, in order to verify that you are in agreement with the respective terms.


Occasionally, we may alter the present privacy policy. If you want to remain informed of any changes, visit this page, since any changes will be published here.For the effects of current legislation in matters concerning data protection, the person responsible for the processing of your personal data will be a person who occupies an administrative role in the Department of Human Resources of Vinha Boutique Hotel. 


The Vinha Boutique Hotel website may, occasionally, contain links, banners or hyperlinks to websites and services of other companies that have their own privacy policies, and/or services provided by third parties in your device may allow access to information by them. We recommend that our Website Users read the privacy policies of these third parties carefully before submitting any personal data to these websites. Vinha Boutique Hotel has no control over the content of these websites, it is, therefore, not responsible for the content of the privacy policies of these third parties nor for the way in which your personal data is processed by them.


Erase - we will permanently erase your personal data as soon as the period of retention ends or when we receive a valid request from you to do this, and provided that there are no legitimate interests that justify the continued retention of your personal data. 



Includes candidates for all functions advertised or organised by Vinha Boutique Hotel, including permanent, part-time and temporary functions, and functions as an independent worker (trabalhador independente) at Vinha Boutique Hotel; as well as anyone who spontaneously presents a curriculum to Vinha Boutique Hotel not related to any specific job offer. Individual contractors, self employed workers and the staff of suppliers, or other third parties, who apply for functions at Vinha Boutique Hotel will be treated as Candidates for the effects of this present Privacy Policy. 


Personal Data

Any information relating to an individual person by which they can be identified directly or that makes them identifiable, directly or indirectly, especially in reference to an identifying feature. 



Customers, and others, to whom the Vinha Boutique Hotel provides services or goods during the course of its activity. 



This refers to partners, consultants, traders (including individual traders) and independent workers or any other entity that provides goods or services to the Vinha Boutique Hotel. In certain circumstances, Vinha Boutique Hotel will subcontract the services it provides to customers to third party suppliers to carry out the services on behalf of Vinha Boutique Hotel, they being equally covered by this definition and by this present Privacy Policy.



Includes employed workers, as well as trainees, involved directly in the activity of Vinha Boutique Hotel. General Data Protection Regulation (GDPR) – a legal instrument of the European Union aimed at harmonizing European legislation in matters of data protection. It came into effect on 25 May, 2018 and any references relating to it must be interpreted in accordance with any legislation that alters, expands on or relates to its implementation. Vinha Boutique Hotel - whenever we speak of Vinha Boutique Hotel, we are referring both to the entity responsible for the processing of the personal data of "Website Users”, and to the entity responsible for the processing of the personal data of Customers, Suppliers, Job Candidates and the emergency contacts for Staff. 


Website Users

Any person who visits the Vinha Boutique Hotel website.

What type of personal information do we collect?

Vinha Boutique Hotel collects various types of personal data relating to different purposes, in accordance with the explanation below. In any event, we would like to point out that we do not intentionally collect personal information about anyone under the age of 18 years old. If we detect that we have unknowingly gathered personal information relating to someone under 18 years old, we will take the necessary measures to delete the information as soon as possible, except when we are obliged by current legislation to retain it.

Customer data

We only collect data necessary for the preparation, compliance and implementation of any contract celebrated between the Customer and Vinha Boutique Hotel, and in order to respond to any ensuing complaint regarding the same. Normally, we only require your contact data (such as name, telephone number, e-mail address, postal address and post code), to ensure that our relationship proceeds smoothly. We also possess information related to your online involvement, that we use to ensure that marketing communications we direct to you are relevant and opportune, in accordance with the consent you have given us. We may also possess images from the CCTV system if you have frequented our premises, and information that, directly or through someone from your company, you have decided to share with us (evaluation of our services and products, allergies, physical and health conditions and dietary restrictions). If, for any reason, we require any supplementary data you will be informed.

Supplier Data

We only collect data necessary for the preparation, compliance and implementation of any contract celebrated between the supplier and Vinha Boutique Hotel, and in order to respond and manage any complaints related to the same. We collect personal contact data, including that of your company, such as names, telephone numbers and e-mail addresses. We also collect banking data, in order to pay you. We may also possess information, which directly or through someone from your company, you have decided to share with us, as well images from the CCTV system, if you have frequented our premises.

Website users

We only collect data necessary to ensure a good experience in using the Website and to ensure that you can use all the capabilities and features it offers, as well as to help us manage the services that we provide. This includes information about how you use our website, the frequency with which you access our website, the browser you use, your IP address, the location from which you consult our site, the language you choose to visualize it with and the time at which our website is most popular, as well as other information better described in our cookies policy below. If you contact us through the website using, for example, the chat function, we will gather any information you provide us with, for example your name and contact data.

Candidate data

Depending on the relevant circumstances and laws and local regulations applicable, we can gather the totality or a part of the information listed below:- Identifying Data: such as name, contact data (telephone and e-mail), immigration status ( in case a work permit is required), a photograph of yourself.- Situation and professional activity, as well as data about education; job history; present salary, pensions and dispositions related to benefits, if necessary for the vacancy which you intend to apply for.- Supplementary information you choose to share with us, namely in your presentation letter, curriculum vitae or in interviews; - Supplementary information that our Customers may share about you or which we discover from other third party sources (common knowledge, references); - IP address; dates, times and frequency with which you access our services and /or website; and- CCTV images, if you frequent our premises.Be aware that the list above of categories of personal data that we can collect is not exhaustive. Additionally, as we have already mentioned, registration through social networks (implies the use of your social network credentials, such as information at the beginning of the session as a Facebook and Google + user to set up your Vinha Boutique Hotel account and begin the session with it) it also allows us to collect personal data: when you use the option of initiating the session through social networks, Vinha Boutique Hotel will only use the public information of the profile necessary for the creation of your VBH account. Vinha Boutique Hotel will not process any information it receives through social networks that is irrelevant for this purpose. Once the account is set up, the user will be able to complete it with any information they would like to share with us and that allows a better experience when they interact with us. Any additional information that you provide us with will only be used for the purposes referred to in this present privacy policy.

Am i obliged to provide my data?

In the context of a business or labour relationship, you have to provide the personal data needed to establish and create this relationship and to fulfil the derived pre-contractual and contractual obligations and diligences, as well as the data we are legally required to collect. As a general rule, without this data, we would have to refuse the celebration or implementation of the contract or we wouldn’t be able to maintain the contract, and would have to cancel it. if you fail to provide the necessary information and the documentation, we won’t be able to establish or continue the commercial or labour relationship you had intended, or to follow up on any requests you may have made to us.

How we collect your personal data?

 We can collect your personal data in the various ways:
 Personal data we receive directly from you, should you contact us proactively, normally by telephone or e-mail; and/or should we contact you by telephone or by e-mail or through our commercial operations in general.
 There are various ways of sharing your information with us. Everything depends on what is appropriate for you.  These can include:
-  Introducing your data on the Vinha Boutique Hotel website through the form as part of the registration process; or 
-  Sending your curriculum by e-mail or delivering a copy of your curriculum on paper;
-  Taking part in a competition through a social network channel, such as our Facebook or Twitter, Instagram, Pinterest or other;
-  Subscribing to our newsletter or some of our events; 
-  Through the chat on the website.
 Personal data we receive from other sources, normally through due commercial diligence or other market information, including list of participants in relevant events.  We also receive personal data from other sources, for example if you activate "Like" on our Facebook page or " follow us" on Twitter or Instagram, we will receive personal information from these sites. 
 When you access our site or read or click on an e-mail from us, when appropriate and in compliance with the law and local regulations, we can also collect your data through you or automatically. When you visit our site there is certain information that we can collect automatically, whether you decide or not to use our services. This includes your IP address, the day, time and frequency with which you access our site and the way you navigate the respective content, all in accordance with the cookies policy described below. We also collect your data when you contact us through the website using, for example, the chat function.
 We collect your data automatically through cookies, in accordance with the cookies settings of your browser. If you are also a Candidate or Customer of Vinha Boutique Hotel, we can use the data of your use of our sites to improve other aspects of our communication with you or the services we provide to you.
 Why can we process your data (purpose of processing) and on what legal basis?
 Supply of products and services:
Vinha Boutique Hotel can use your personal data when it is necessary for implementing the contract celebrated between yourself and Vinha Boutique Hotel, as well as to identify you with. We can also use your Personal Data to prevent and investigate their possible incorrect usage.

How do we use cookies?

We use cookies to do two things to track your use of our site. They allow us to understand the way in which you use the site and track eventual patterns that occur individually or in larger groups, which will help us to develop and improve our site and services in response to what our visitors want and need;

The cookies are:
Session cookies:  these are only stored in your computer during the web session and are automatically deleted when you close the browser - they normally store an anonymous ID of the session allowing you to browse the site without having to initiate a session on each page, but they don’t collect any information from your computer; or
Persistent cookies:  they are stored like a file on your computer and remain when you close your web browser. The cookie can be read by the site that created it when you visit this site again. We use persistent cookies of Google Analytics, Facebook and Mailchimp.
Strictly necessary cookies:  these are essential for you to browse the website efficiently, they can’t be deactivated. Without these cookies, the services that are provided on the site cannot be used. These cookies do not collect information about you that could be used for marketing.
Performance cookies:  these cookies allow us to monitor and improve the performance of our website. For example, they allow us count visits, identify sources of traffic and see which part of the site is most popular.
Functional cookies:  these allow our site to remember the choices you have made (such as user name, language or region from where you are browsing) and provide improved functions. For example, we can provide relevant news or updates on our website. These cookies can also be used to remind you of alterations that you may have made to the size of the text, type of text, type of font and other parts of the web page that can be personalised. They can also be used to provide services that you selected, such as visualising a video. The information these cookies collect is normally anonymised.
Personalised cookies:  these cookies are persistent (during the time you are registered with us) and mean that when you begin a session or return to the site you can see similar advertisements to those that you have previously browsed.


Under the terms of Law n.º 41/2004 of 18 August, the storing of information and the possibility of access to information stored in the terminal equipment of a user (mainly through cookies)  is only used by Vinha Boutique Hotel if the user has given their prior and express consent to the installation of cookies on their equipment, so that we can ask, prior to their use of our websites that they accept the present Privacy and Cookies Policy. 

How can I avoid the use of Cookies on websites?

The Customer has the right, at any time, to withdraw their consent to the use of cookies by Vinha Boutique Hotel, deleting the cookies stored on their computer through the settings options on their Internet browser.
You can consult this information for the main web browsers at the following addresses:

  1. Chrome: at  
  2. Explorer: at 
  3. Firefox: at 
  4. Safari: at 

Finally, if you want to have greater control over the installation of cookies, you can install programs or add-ons to your browser, known as "do not track” tools, which allow you to choose the cookies you want to allow.
 If you block or do not authorise the use of cookies, no cookies will be stored on your computer, but it is not guaranteed that our websites will function properly, which means that customers may not get the maximum benefits from the content of the websites, since for each new access to the website, authorisation for the use of cookies will always be requested.


 It may sometimes be necessary to process personal data and when appropriate and in compliance with the laws and local regulations, sensitive personal data in relation to the exercise or defence of a legal claim. Article 9.º, n.º 2, line f of GDPR allows this processing for "the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity ".
 This could occur, for example in cases in which we need to obtain legal advice in relation to legal proceedings or in cases in which we are obliged by law to retain or share certain information as part of a judicial process.


Vinha Boutique Hotel can occasionally alter this declaration and its Privacy Policy in order to reflect the image of the company and feedback from customers. We encourage our customers to periodically review our privacy policy, so that they remain aware of any updates with which Vinha Boutique Hotel is protecting their information, notwithstanding our informing you whenever a relevant alteration  occurs in our privacy policy.