12 months from the date of insuance.
Once this period has passed the voucher expires and cannot be reactivated. Up to 30 days before its expiry date, your voucher can be exchanged for a superior voucher on payment of the respective upgrade. Valid for more 6 months.
Conditions of Use:
Exchanges or Refunds:
- The voucher is personal and non-transferable. Its use is subject to prior booking and availability of a table.
- At the time of reservation/booking, the bearer must quote the number of the voucher so it can be matched to the service it was purchased for. The bearer should present the voucher upon arrival at the hotel and should also have their credit card with them, or other means of payment to ensure any eventual additional services provided to the client not covered by the value/services included in the voucher.
- In the case of a lost voucher: the bearer should contact Vinha Boutique Hotel and quote the number and name on the voucher, in order to request a duplicate of the original document and should be accompanied by an identification document. Only by following this procedure the issuance of a duplicate of the original voucher will be considered.
- Only 1 voucher will be accepted per reservation and on strict adherence to the service/menu written on the voucher 1. It is not possible to use multiple vouchers for one reservation.
- Exchanges or adaptations of the service/menu 2 are not allowed. Only service/menu upgrade will be accepted, and if possible, on payment of the respective upgrade.
- The value of the voucher will be deducted from the final bill.
- The voucher cannot be used with themed menus or in events organised by Vinha Boutique Hotel.
- The voucher is not redeemable for cash or refundable.
- The amounts indicated include VAT at the legal rates.
- The voucher can be sent electronically to an email address indicated at the time of purchase or delivered as a Gift VOUCHER in paper 3.
- Use of the voucher requires a reservation of a minimum of up to 3 days in advance through: firstname.lastname@example.org or +351 22 115 41 22.
- Tables at the Vinha Restaurant or at the Reserva Bar of Vinha Boutique Hotel are subject to availability.
The voucher can be exchanged or refunded up to 15 days from the date of insuance.
Reservations made with a Gastronomic Voucher can be cancelled up to 24 hours prior to the date of your reservation. This will not affect the validity of the voucher, which can be used to make a new reservation. However, the voucher will become inactive if you fail to cancel the reservation or do so less than 24 hours before the hour/date of your reservation.
Any cancellation or alteration of the booking hour/date must be made through: email@example.com or +351 22 115 41 22.
(1) Cannot be accumulated with other existing promotions.
(2) With the exception of adaptations for reasons of allergies, carried out in accordance with existing availability.
(3) We recommend you keep your digital or paper voucher in a safe place until you need it.